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Complaints Policy & Procedures

For question or complaint about Gamdirect,L.L.C you can contact the respective state department:

ALASKA STATE

For Alaska Residents Only:
If your issue is unresolved by [Gamdirect llc toll free 1800 846 7066], please submit formal complaints with the State of Alaska, Division of Banking & Securities.
Please download the form here: https://www.commerce.alaska.gov /web /portals /3/pub/ DBSGeneral ComplaintFormupdated.pdf
Submit formal complaint form with supporting documents:
Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807
If you are an Alaska resident with questions regarding formal complaints, please email us at dbs.licensing@alaska.gov or call Nine Zero Seven Four Six Five Two Five Two One

ARIZONA STATE

Office of Arizona State Dept of Financial Institutions, Division of Banking

Tel: 1-800- 544-0708
http://www.azdfi.gov

GEORGIA STATE

Office of Arizona State Dept of Financial Institutions, Division of Banking

Tel: 1888 – 986-1633
http://www.dbf.georgia.gov

KENTUCKY STATE

Kentucky State Office of Dept of Financial Institutions

Tel: 800 – 223 - 2579
Tel: 502 – 573 - 3390
http://kfi.ky.gov

MICHIGAN STATE

Michigan state office of Insurance and Financial Services

Tel: 877– 999 – 6442
www.michigan.gov/difs

NORTH CAROLINA STATE

Office of North Carolina State Dept of Financial Institutions, Division of Banking

Tel: I-800-874-7991
www.nccob.org

OREGON

Office of Oregon State Dept of Financial Institutions, Division of Financial Regulations

Tel: 888-877-4894
https://dfr.oregon.gov/

TENNESSEE STATE

Tennessee State Office of Dept of Financial Institutions

Tel: 1800-778-4215
Tel: 615 -253 -6714 / 615-741 -2236
www.TN.GOV/tdfi

WASHINGTON STATE

Office of Washington State Dept of Financial Institutions, Division of Banking

Tel: 1877– 746 – 4334
www.dfi.wa.gov

WISCONSIN STATE

Wisconsin State Office of Dept of Financial Institutions

Tel: 608- 261-7578
https://www.wdfi.org

Call Us 24/7: +1 1800-846-7066
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Gamdirect moves your money fast, and keeps your security a top priority. Speed of money transfer service is subject to many factors, including:

  • Approval by the Gamdirect proprietary anti-fraud verification system
  • Funds availability from sender's payment account (checking, credit or debit card)
  • Recipient-country banking hours and banking system availability
  • Difference in time zones, weekend bank processing availability, and local bank holidays
  • Receiving agent hours of operation